Privacy Policy
Effective Date: February 15, 2026
AcroBabyKids ("we", "us", "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website (acrobabykids.com), mobile applications (iOS and Android), and related services.
1. Data We Collect
We collect the following categories of personal data:
- Account Information: Email address and password (stored as a secure hash) when you create an account.
- Device Information: Device type (iOS, Android, web browser), device tokens for push notifications.
- Usage Data: Videos watched, categories browsed, session duration, and app interactions.
- Subscription Data: Subscription plan, payment status, and subscription dates (payment details are processed by third-party providers).
- Language Preference: Your selected language (English or Estonian).
2. How We Use Your Data
We use your personal data for the following purposes:
- To create and manage your user account
- To deliver our video content and services
- To manage subscriptions and process payments
- To remember your language and display preferences
- To improve our services and content offerings
- To send service-related notifications (account activation, password reset)
3. Data Storage & Security
Your data is stored on secure servers located within the European Union. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Passwords are stored using industry-standard cryptographic hashing.
4. Third-Party Services
We use the following third-party services:
- Payment Processors: Stripe, PayPal, and Apple In-App Purchase (iOS) for handling subscription payments. Your payment information is processed directly by these providers and is not stored on our servers.
- Push Notification Services: Apple Push Notification Service (APNs) and Firebase Cloud Messaging (FCM) for delivering notifications to mobile devices.
5. Cookies & Local Storage
Our web application uses browser localStorage to store:
- Your authentication token (to keep you logged in)
- Your language preference (English or Estonian)
- Basic user profile data for display purposes
You can clear this data at any time through your browser settings. We do not use tracking cookies or third-party analytics cookies.
6. Children's Privacy
AcroBabyKids provides video content designed for children to enjoy with their parents. However, our service is intended for use by parents and legal guardians (persons aged 18 or older). We do not knowingly collect personal data from children. All accounts must be created by a parent or legal guardian. If you believe that a child has provided us with personal data without parental consent, please contact us immediately and we will take steps to delete such information.
7. Your Rights Under GDPR
As a user within the European Union, you have the following rights regarding your personal data:
- Right of Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccurate or incomplete data.
- Right to Erasure: You can request the deletion of your personal data ("right to be forgotten").
- Right to Data Portability: You can request your data in a structured, commonly used, machine-readable format.
- Right to Object: You can object to the processing of your personal data in certain circumstances.
- Right to Restrict Processing: You can request that we limit how we use your data.
To exercise any of these rights, please contact us at the email address listed below.
8. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes. Usage data may be retained in anonymized form for analytics purposes.
9. Account Deletion
You can delete your account at any time through the Settings section in our mobile application or by contacting us at [email protected]. When you delete your account, the following actions are performed:
- All active subscriptions are cancelled
- Your personal data (video progress, comments, collections, achievements, referrals) is permanently deleted
- Your account is anonymized (email and username are removed)
- Your profile picture is removed
- This action is irreversible and cannot be undone
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
AcroBabyKids
Email: [email protected]